Privacy Policy
This Privacy Policy describes how Estúdio Ondas Sonoras ("we", "us", or "our") collects, uses, and protects the personal information provided by users of our online platform and services. We are committed to protecting your privacy and handling your data transparently and responsibly, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.
Information We Collect:
We may collect various types of information when you use our site or services.
Personal Identification Information: This may include your name, contact details, and other information you provide when booking services, making inquiries, or interacting with our platform.
Service-Related Information: Details about the services you are interested in or have used, such as recording sessions booked or project details.
Technical and Usage Information: Information about how you access and use our site, including IP address, browser type, operating system, pages visited, and timestamps. This is often collected automatically through cookies and similar technologies.
How We Collect Information:
We collect information in several ways:
Directly from you: When you fill out forms on our site, communicate with us, or provide details related to service booking.
Automatically: As you navigate through our site, certain information may be collected using technologies like cookies.
How We Use Your Information:
We use the information we collect for the following purposes:
To provide, operate, and maintain our services.
To process your bookings and transactions.
To communicate with you regarding services, inquiries, or updates.
To improve our website and services.
To understand how users access and use our services.
To detect and prevent fraud and other malicious activity.
To comply with legal obligations.
Legal Basis for Processing:
We process your personal data based on the following legal grounds:
Performance of a Contract: Processing is necessary for the performance of a contract for services you have requested or to take steps at your request before entering into such a contract.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, marketing (where appropriate), and ensuring the security of our platform, provided these interests do not outweigh your fundamental rights and freedoms.
Consent: In some cases, we may rely on your consent to process specific types of data. You have the right to withdraw your consent at any time.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Sharing Your Information:
We do not sell your personal data to third parties. We may share your information with:
Service Providers: Third parties who perform services on our behalf, such as payment processors, website hosting, data analysis, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights:
Depending on applicable law, you may have the following rights regarding your personal data:
Right of Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request that we limit how we process your data.
Right to Object to Processing: Object to our processing of your data based on legitimate interests or for direct marketing purposes.
Right to Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.
Right to Withdraw Consent: If we are processing your data based on consent, you have the right to withdraw that consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.
To exercise these rights, please contact us using the physical address provided below. We may need to verify your identity before fulfilling your request.
Cookies and Similar Technologies:
Our online platform may use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Links to Third-Party Sites:
Our site may contain links to third-party websites. This Privacy Policy applies only to our online platform and services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Information:
If you have any questions about this Privacy Policy or our data practices, please contact us via physical mail at the address below:
Estúdio Ondas Sonoras
Rua Treze de Maio, 650
São Paulo, São Paulo, 01327-000
Brazil